24/7 reactive railway infrastructure call out support available 365 days/year. Need our help? Get in touch Need our help? Get 24/7 support
01707 927 400
Service

Reactive Works

A storm hits. The rain hasn’t stopped for 36 hours. A landslip blocks the line, and trains grind to a halt. That’s when our 24/7/365 Reactive Division lights up.

When the railway needs saving, we’re already on our way

Within minutes, our self-delivery teams are on the move — On Call manager mobilised to site, plant loaded, safety-critical staff briefed, and a plan in place before the convoy even leaves the yard.

We don’t wait for the problem to get worse. We make it safe. Fast.

Nationwide coverage

In the last 12 months alone, we’ve executed reactive works from our regional depots in:

  • Warrington
  • Bournemouth
  • Doncaster
  • Horsham
  • Welwyn Garden City

From Lancaster to Honiton in Devon, Margate to Manchester, East London to Sheffield; we’ve delivered rapid-response civil engineering across the UK rail network.

All works are overseen by competent on-call managers with over 20 years’ individual experience executing reactive works on Network Rail infrastructure nationwide.

Why Network Rail and tier ones call us first

  • Proven speed – Mobilisation of HIABs, low-loaders, and full crews to emergency incidents in as little as 3 hours.
  • Safety-first by design – Fully compliant with Network Rail’s Lifesaving Rules. RISQS approved, POS licensed, ConstructionLine Gold accredited.
  • Total control – Direct labour, COSS/ES, crane controllers, site engineers, planners, and experienced project managers keep control from call-out to track handback.
  • Own fleet, no waiting – Heavy-lift Doosan RRVs, suction units, mulchers, long-reach attachments, plus 24-hour crane lorries and haulage.

Track and drainage

  • Track flooding alleviation, reactive jetting and pumping
  • Culvert collapses and counterfort drainage installation
  • Drainage CCTV and topographical surveys
  • GPR surveys
  • Emergency sheet piling
  • Retaining wall collapse repairs

Civils and structures

  • Platform front wall collapse repairs
  • Tactile removal and replacement
  • Embankment and cutting slip stabilisation
  • Emergency king post wall installation
  • Remote monitoring system installation

Vegetation and site clearance

  • Tree removal from track
  • Emergency vegetation management
  • Spoil removal from track with in-house OTP

Access and safety

  • Fencing repairs
  • Alleviation to flooded station car parks
  • RRV, hybrid MEWPs and OTP for rapid reactive response

How we work

  • Triage – Scope the job with our client within minutes of your call
  • Prepare – Agree the access strategy and a safe system of work with our client, match the right crew, plant and attachments
  • Deploy – On site in hours, working to a fully compliant safety plan
  • Stabilise – Make safe, repair, and reinstate the defective asset
  • Hand back – Full records within 24–48 hours

Our emergency promise

  • Mobilise deployment within 30 minutes from instruction
  • On site in 2–4 hours
  • Make-safe within 5-12 hours for standard incidents

One call gets the railway moving again.

For 24/7 reactive support, call 07376 287 725.

Need our help?

Want to discuss a project or request a quote? Simply get in touch and a member of our team will come back to you as soon as possible.

Contact our team Call: 01707 927 400
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